Technology insight. Operational clarity. Honest results.

Core IT & PC repair, small-business consulting, and personalized support plans — plus options for Home IT & AV upgrades & integration. Serving Greenbrier, Conway, and Central Arkansas.

No-nonsense diagnostics Data Recovery Remote & on-site Same/next-day options

Core IT & Repair Services

Computer Repair

  • Windows / macOS / Nix repair, refresh, updates
  • Component upgrades (SSD/RAM/PCIe/CPU/Motherboard), thermal service
  • Blue screen, boot loops, driver issues
  • Hardware Repairs & Replacements

Data Recovery & Backup

  • Drive cloning & data rescue
  • NAS/RAID troubleshooting
  • Cloud & local backup strategies
  • Ransomware recovery planning

Device Tune-ups

  • Malware cleanup & hardening
  • System optimization & bloat removal
  • Email, printers, and peripherals
  • New device setup & data transfer

Small Business IT Consulting

Networking & Security

  • LAN/WAN, VLANs, VPN (WireGuard/OpenVPN)
  • Wi-Fi heatmapping & coverage fixes
  • Firewalling, content filtering, QoS
  • Zero-trust access & MFA rollouts

Servers & Services

  • File servers, NAS, backup & DR
  • Email/domain (iRedMail, M365, Google)
  • Reverse proxy, SSL/TLS, SSO
  • Monitoring & alerting playbooks
  • Dedicated VM Hosting
  • Website Dev & Hosting
  • Custom Cloud Deployment

Cameras & Physical Ops

  • IP cams, NVR/DVR (RTSP, ONVIF)
  • Door access & intercom coordination
  • Low-voltage cabling & racks
  • Vendor management & documentation

Personalized Support Plans

Simple tiers with real value. Cancel anytime.

Starter$49/mo
  • 1 device covered + router
  • Remote support (next business day)
  • Quarterly health check
  • Discounted on-site rates
Start Starter
Pro$129/mo
  • Up to 5 devices + router/NAS
  • Priority remote support (same day)
  • Monthly health & backup checks
  • Documentation portal
Start Pro
Business$299/mo
  • Up to 12 devices + network
  • Proactive patching & monitoring
  • Quarterly on-site tune-up
  • Incident response playbook
Start Business

Need a custom plan or more devices? Ask for a quote.

Home IT & AV Integration

Home Theater & Audio

  • TV/projector mounting & calibration
  • Surround & multi-room audio
  • Streaming boxes & media servers
  • Clean cable management & racks

Whole-Home Wi-Fi

  • Mesh systems & AP placement
  • Dead-zone remediation
  • Parental controls & guest networks
  • Speed & stability optimization

Smart Home & Cameras

  • HomeAssistant integrations
  • IP cameras, NVR/DVR, doorbells
  • Lighting, plugs, sensors
  • Secure remote access

Low-voltage cabling and neat, labeled installs included as needed. Retro gaming builds on request.

FAQ

Do you offer on-site service?

Yes. We come to you across Greenbrier, Conway, and much of Central Arkansas. Remote sessions are also available for many issues.

What are your hours?

Monday–Friday, 9am–6pm. After-hours and weekend appointments available for urgent needs.

Can you work with our existing vendors?

Absolutely. We coordinate with ISPs, security vendors, and SaaS providers to keep your stack simple and stable.

Do you handle clean-room recoveries?

We handle logical and many hardware recoveries in-house. For platter-level work, we partner with clean-room labs and manage the process end-to-end.

Request Service

Tell us what you need and we’ll reply promptly with next steps.

Email: robert@cooldill.com  |  Service Area: Greenbrier • Conway • Central Arkansas